Terms of Use

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Minakshi Salon & Makeup Studio – Terms & Conditions

⭐ 1. Studio Makeup – Terms & Conditions

1. Appointment & Punctuality

• All services are strictly appointment-based.

• Clients must arrive on time.

• Delay beyond 20 minutes will attract waiting charges.

• Delay beyond 1 hour may result in:

  • Change of assigned artist (subject to availability), or

  • Shortened service without refund.

2. Studio Timings

• Studio closing time is strictly 8:00 PM.

• Services must be completed before closing time.

• Late arrival may result in service modification without refund.

3. Early Morning Charges

• For appointments before 10:30 AM, ₹600 per hour will be charged additionally.

4. Booking & Payment Policy

• Event more than 15 days away → 50% advance required.

• Event within 15 days → 100% advance required.

• All advance payments are strictly non-refundable.

• Booking is confirmed only after receipt of advance payment.

5. Additional Services & Redo Policy

• Services not pre-booked are subject to availability and will be charged separately.

• Complete redo of makeup or hairstyle after completion will be treated as a new service and charged accordingly.

6. Skin Allergy & Liability Disclaimer

• Clients must disclose any allergies, skin sensitivities, medical conditions, or ongoing dermatological treatments.

• Makeup is a product-based and skill-based service; reactions vary individually.

• The studio/artist is not liable for:

  • Allergic reactions

  • Breakouts

  • Rashes

  • Irritation

  • Skin sensitivity or side effects

• Any reaction during or after service is the client’s responsibility.

7. Client Preparation

• Clients must arrive with a clean face.

• Heavy creams, oils, masks, or makeup should not be applied unless instructed.

8. Studio Conduct Policy

• Personal photographers are not allowed inside the studio.

• Kids are not allowed during makeup.

• Unnecessary crowding or interruptions are not permitted.

• A calm and respectful environment must be maintained.

9. Personal Belongings

• Clients are responsible for their jewellery, cash, phones, and valuables.

• The studio is not liable for any loss, theft, or damage.

10. Emergency Clause

• In case of unavoidable emergency from the artist’s side:

  • An alternate artist may be arranged.

  • If not available, refund may be processed at management discretion.

11. Portfolio & Media Rights

• Photos/videos may be used for marketing and portfolio.

• Clients must inform in advance if they wish to opt out.

12. Acceptance

• Booking confirmation implies acceptance of all terms.

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⭐ 2. Outstation / Venue Makeup – Terms & Conditions

1. Travel & Stay Policy

• Travel must be arranged by client (AC cab/train/flight) or reimbursed.

• For early morning arrival or late-night return, a clean and safe minimum 3-star hotel stay must be arranged.

• The artist will not travel personally with the client.

2. Event Details

• Venue address, event timing, and schedule must be shared at least 7 days in advance.

• Last-minute venue or timing changes will attract additional charges.

3. Booking & Payment

• More than 15 days before event → 50% advance.

• Within 15 days → 100% advance.

• All advance payments are strictly non-refundable.

4. Venue Setup Requirements

Client must provide:

• Clean, ventilated room

• Proper lighting

• Chair, table, mirror

• Power supply

• Air-conditioning during summer

• Minimal crowd or disturbance

Improper setup affecting service quality will not be studio responsibility.

5. Punctuality (Strict Clause)

• Delay beyond 20 minutes → waiting charges apply.

• Delay beyond 1 hour → service may be cancelled without refund or shortened.

6. Additional Charges

• Extra services not pre-booked will be charged at outstation rates.

• Parking, tolls, entry fees, venue charges must be borne by client.

• Food arrangements must be provided for long-duration events.

• Product damage due to negligence by client or family will be chargeable.

7. Allergy & Liability Disclaimer

• Client must disclose skin sensitivities or medical conditions.

• The studio/artist is not responsible for allergic reactions or side effects.

• Any reaction during or after service is solely client responsibility.

8. Redo Policy

• Full makeup or hairstyle changes after completion will be treated as new service.

9. Crowd & Child Policy

• Kids are not allowed around the bride during makeup.

• Excessive crowd interference is not permitted.

10. Emergency Clause

• Alternate artist may be arranged if required.

• If not available, refund may be processed.

11. Portfolio Usage

• Photos/videos may be used for marketing unless informed prior.

12. Acceptance

• Booking confirmation implies acceptance of all terms.

⭐ 3. Salon Services (Skin, Hair, Chemical Treatments) – Terms & Conditions

1. Appointment & Walk-In

• Services are primarily appointment-based.

• Walk-ins are subject to availability.

• First-come, first-serve policy applies.

2. Chemical & Technical Services Consent

For services including hair color, smoothening, keratin, rebonding, bleach, advanced facials:

• Clients must disclose:

  • Previous chemical history

  • Hair damage

  • Medical conditions

  • Skin treatments

• Written consent may be required before service.

• The salon is not responsible for:

  • Hair breakage

  • Color variation

  • Texture changes

  • Skin irritation

  • Results impacted by prior treatments

3. Patch Test Policy

• Patch test is recommended for sensitive treatments.

• If declined, the salon is not liable for allergic reactions.

4. Facial & Skin Treatment Disclaimer

• Results vary from person to person.

• No guarantee of permanent or medical results.

• Clients undergoing dermatological treatment must inform beforehand.

5. Service Outcome Disclaimer

• Final results may vary based on:

  • Hair type

  • Skin condition

  • Previous treatments

• Reference images are for guidance only.

6. Approval & Refund Policy

• Once service is completed and approved, it is considered accepted.

• Complaints must be raised before leaving the salon.

• No refunds after service completion.

• Corrections, if any, are at management discretion.

7. Hygiene & Safety

• Tools are sanitized as per hygiene standards.

• Clients with contagious conditions may be refused service.

8. Personal Belongings

• The salon is not responsible for personal belongings.

9. Child Safety

• Children must be supervised by guardians.

• The salon is not responsible for child safety inside premises.

10. Pricing Policy

• Prices may vary depending on hair length, density, and product usage.

• Taxes, if applicable, are extra.

11. Behavior Policy

• Misconduct or disrespect toward staff may result in refusal of service.

12. Management Rights

• Management reserves the right to refuse service or modify policies without prior notice.

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